ASP Retreat I

Years before Lucy & I attended your Applied Strategic Planning seminar you had been instrumental in helping me change my office from one in which I was a benevolent dictator to one in which everyone played a role in planning and carrying out shared visions and goals. The ASP Series gave Lucy & me the tools to complete the very important transition to retirement. It really took work to achieve our goals as we proceeded into retiring. Your whole process in the seminar truly guided us each step of the way and for this I will always been indebted to you. My office was truly grateful also. I wanted this to be a win-win-win situation for Lucy & me, for my staff (as many had been with me 25 – 30 yrs) and finally, for my patients. Your ASP Series was vital in me achieving these three goals.

The great thing about this workshop is that what I learned about EI will not only make me a much more effective team member, it will make me a better wife, mother, and whole person.

Thank you so much for the fabulous Applied Strategic Planning sessions for the International College of Dentists. I have attached the final report with the Integrated Action Plans (IAP's) that were approved by the Board of Regents last fall in San Francisco. We have updated the IAP's for our Executive review held in January; I could send you those if you wish. Please let me know too if you would also like a scanned electronic copy of the report.

It is an exciting thing to see the wheels moving forward...with a firm direction no less.

Thank  you for all the work you have done to assist us in seeing the path to becoming a better organization. It is very much appreciated.

I was extremely pleased with the quality and appropriateness of your course. The New Patient Experience Practicum has had a dramatic impact on us already in terms of how we see each other and how we are beginning to see our responsibilities and obligations to our patients. Over the last few months of intensely studying Bob Barkley's and now your work, I have begun to feel that it is my moral obligation to do this type of examination process, because it is truly the only way that I can adequately begin to understand the complexities of my patients' needs, wants and desires. The course has been clarifying and affirming to us all and has become one more critical step towards creating a truly values-driven practice. The Saturday clinical in-office session was particularly helpful; it allowed us to see how all the pieces fit together. We look forward to working with you and your staff in the years ahead.

What a way to end a meeting!"..."Wow! Enjoyed immensely! Very helpful and practical information."..."Wonderful course! Makes you look into the areas where you emotionally lack good communication!!"..."He was very personable and love him as a person. Excellent speaker!"..."Nice speaking voice. Bob was very inspirational."..."Great speaker! Dr. Frazer kept me very interested."..."He's terrific at creating enthusiasm! Everyone, I mean everyone, needs to hear this!!

Your Applied Strategic Planning Series helped us get ready for a big transition as my soon-to-be partner, Todd Gruen, and I prepared to take over the practice of my partner at the time, Mickey Bernstein. As you know, Mickey has had a very successful practice and is President-elect of the American Academy of Cosmetic Dentistry. Todd and I were about to try to fill some big shoes. Your program helped us identify where we needed to focus and to clarify who WE wanted to be. The involvement of the whole team made this process so much more powerful. Thanks for all your help!

Thanks for an exceptional presentation yesterday (to the Indianapolis Study Club)! Everyone thought it was terrific. More importantly, it has started everyone thinking and re-examining their possibilities. For me, our Thursday dinner and the Friday meeting have given me some important ideas to think about. It has been a very positive experience!

Incredible! These tools [from the Personal Applied Strategic Planning Series] are a lifelong gift. I can now map the road to my vision and I'm confident I will realize much of it well before five years. I've already experienced better balance and self-awareness. I'm more satisfied in my life and work. We got so much: team building and commitment to this plan/accountability/personal clarity ...the integrated action plans are the best part!!! I have a growing passion toward my future! Thanks so much! I can't say enough about the Applied Strategic Planning experience and how it impacted our office. Dr. Frazer and his team have a way of teaching that is very different from any of the ways we've approached vision, mission and goals in the past. This process was very powerful for me and my team, both personally and professionally. It has given us a structure that we can continue to build on as we intentionally create the practice and lives of our dreams. I highly recommend it to everyone! [Eighteen months after the end of ASP, working no more clinical hours, Dr. Watts reported production and collections rose such that the practice was up 49% in just the past 12 months! And, they have never done as many major cases.]