ASP Retreat I

Janet, Laura and I had a ball! That will be a family vacation we will remember fondly. What great beauty and adventure. We look forward to joining you again!

The Salmon River Float Trip & Seminar were done with your usual excellence, Frazer. We had a lot of fun, while learning and relaxing. My wife, Ann, considers it one of the best vacations we've ever taken! We will definitely join you again soon.

The overall Applied Strategic Planning Series was very positive and stimulating. Previous goal-setting seminars did not provide the tools to fully develop and implement a strategic plan. This process provided a new sense of excitement and clarity about where we are. It gave the team a sense of purpose about what we're trying to achieve. As a result of this process, our 21-year-old practice grew 25% in both gross and net the year after completing ASP.

Regarding "Attracting, Selecting, and Retaining High Achievers: A Hiring Program" November 25, 2012 Dear Bob and Angela, Sandy and I want to thank you for the enormous assistance you provided in helping us find an administrator for our Dermatology practice. Your formula to find an eagle to lead our office was a seasoned, systematic approach. It allowed us to identify and select a candidate that was a wonderful fit, taking into account technical abilities, aptitudes, experience and personality. During the process, we also learned a lot about ourselves, and as a result, how to better interface with this eagle. Working with you was also extremely enjoyable for us. Both of you were genuinely enthusiastic, friendly and fun to deal with during each step of the process. Our new administrator has now been with us for 3 months, which has given us time to assess her abilities and potential. We are very comfortable that you have helped us choose wisely, and that we selected an administrative leader who will help our practice grow and make our lives easier. We thank you very much for your committed, knowledgeable and kind help.

Bob, you have found your calling! You are indeed gifted with the ideal mix of speaking ability, facilitation skills, and personality. You have an enthusiasm for the process which is contagious, and you are grounded in the pragmatic.

I wish we had been doing co-diagnosis 100 years sooner. I think what you've developed is a very powerful yet comfortable process. It really fits people into the practice where they want to be without violating their integrity. I am very grateful for the work you've done!

Your tape series, especially those involving your extraordinary team, are invaluable resources to any office committed to becoming the best they can be. First, they helped me understand the kind of people I needed to evolve my Tier IV practice. Then, they facilitated my communicating what I want us to do. Finally, they are great resources that those very people can return to time and again. Thank you Bob for sharing your great people with us!

This workshop empowered and inspired me and my team like none we’ve taken in over 25 years! The EI skills we learned will allow us to grow our sense of community and serve our patients in a truly transformational way. We’ll be back again – you just can’t get enough EI!