ASP Retreat I

Dr. Bob Frazer was outstanding. I announced during his introduction that, in an effort to get more members to stay through Friday, I had saved the "keynote" for Friday. I could only hope that his presentation would provide the "Wow!" factor I needed to finish out the meeting. Everyone was tired, low on energy, and ready to go home, and then Bob started speaking. Within the first 30 minutes of his three-hour presentation, Bob had our energy levels back up, we were re-energized, and everyone was on the edge of their chair and participating. After another 15-20 minutes I left briefly to go to the restroom, where another Schulman Group member commented, "Have you noticed how the energy level in the room has spiked?" We both laughed and rushed back to the room so we wouldn't miss too much of the presentation. I can't tell you how pleased everyone was with Dr. Frazer's presentation; they were overwhelmed. Please accept my sincere gratitude for recommending Bob!

Bob & Bill, I left Austin with an EI – hangover, in love with my team and confident that I can become the leader I imagine. These are rough times in Michigan and in dentistry. You two together (the combination of psychology and advanced restorative dentistry) are amazing.

We have come a long way since March! One of the greatest opportunities of this (Organizational Applied Strategic Planning) process was the chance to get to really know you and appreciate you in many different ways. We did a lot of work and there's more to do, but we should all be proud of what we have accomplished. Your participation was powerful and important. For that I acknowledge you on behalf of the Missouri Dental Association. Know that through your vision and thoughtfulness, you and other members of the committee have set a path for the MDA to follow for the next five years.

I was extremely pleased with the quality and appropriateness of your course. The New Patient Experience Practicum has had a dramatic impact on us already in terms of how we see each other and how we are beginning to see our responsibilities and obligations to our patients. Over the last few months of intensely studying Bob Barkley's and now your work, I have begun to feel that it is my moral obligation to do this type of examination process, because it is truly the only way that I can adequately begin to understand the complexities of my patients' needs, wants and desires. The course has been clarifying and affirming to us all and has become one more critical step towards creating a truly values-driven practice. The Saturday clinical in-office session was particularly helpful; it allowed us to see how all the pieces fit together. We look forward to working with you and your staff in the years ahead.

That was one of the best, most complete presentations I've ever heard on how to build an exceptional practice.

I would like to tell you how much we enjoyed your workshop and our entire Texas experience! Teresa and I have already been implementing the three-appointment approach. We are all extremely excited and pleased with the responses we are getting - we feel invigorated and liberated somehow! I believe that I may have found the most inspirational information from your teachings in my six and a half years of dentistry! Dentistry doesn't seem so stressful when you're not putting pressure on people you don't know! Thanks for the experience!

Linda and I are enjoying some of the fruits of Applied Strategic Planning. I would pass on to your new students that my office has been on fire since the retreats.It is occasionally three steps forward and one step backwards, but we are definitely heading in the right direction and my team is still practicing the lessons you taught us. Can't recommend any planning course I've heard of more than what you took us through.

Bob, I need to thank you again for what you did for Sandy, me, and my practice some 16 years ago. I have achieved the practice of my dreams, and it was because of Applied Strategic Planning, your wisdom and guidance. Thank you is not enough. You will forever be my hero!