ASP Retreat I

“Bob Frazer has been a friend, mentor and teacher to me and many throughout dentistry and corporate America for the past 30 years I've known him. He is an accomplished speaker, an articulate communicator, an intensely detailed Strategic Planning leader, and a compassionate and affective personal and professional coach. His insights are unique, his application of principles of learning are critically important, and most important of all, he helps people reach their life's goals by helping them clearly establish their personal and professional vision of their most preferred future, and then guides them towards that end. He has impacted my business tremendously and I've watched as he has added directly to the bottom line of his clients with increased revenues, lower costs, higher profitability and greater peace and fulfillment. There are few in the workplace I could recommend as strongly as Bob Frazer and his team at R.L. Frazer and Associates.”

Since I had not experienced the 'vision' aspect (of Applied Strategic Planning) before, I found this to be the most helpful in determining what I want to do with the next 40 years. Articulating and writing down vision then mission really helped me get balance into my life which was one of my original reasons for attending the retreats. Vision, personal mission, and leadership information was most meaningful. The team enjoyed the visualization process and symbols and their meaning. For the office, getting a clear mission statement done and being able to refer back to it and hire new people was most helpful.

I wish we had been doing co-diagnosis 100 years sooner. I think what you've developed is a very powerful yet comfortable process. It really fits people into the practice where they want to be without violating their integrity. I am very grateful for the work you've done!

Bob, you are a rare individual with a wide array of talents that will prove invaluable to any organization that is fortunate enough to choose to work with you. Although, you knew very little about the laser industry, you quickly came up to speed through your exceptional listening and synthesizing capabilities.

Your passion for the critical importance of vision and strategic planning just radiates from you and is highly contagious. You can certainly prove that by seeing the folks here at Incisive. We always feel better about who we are and what it is we're doing, especially after spending time with you. Simply put, you resonate beautifully.

I wish you continued success as you grow your true calling of Applied Strategic Planning and as you transform organizations and their people into the best they can become. To say you're a dentist who is trained in strategic planning may be the understatement of the decade! You may be a dentist who has and is helping others have an exemplary practice, but you are a born visionary! I firmly believe that any entrepreneurial organization that wants to thrive in today's turbulent times would benefit from Applied Strategic Planning under your capable leadership. Thank you, Bob!

I wanted to thank you for such an enlightening weekend. I’ve been using the Awareness Wheel (positive conflict resolution tool) often and its working! My husband is learning to use it in his business w/employees with great success. The ‘dance’ you and bill do in the workshop is very comfortable and you compliment each other well.

Thank you seems to be such an inadequate statement for the time we spent with you (during the New Patient Experience Practicum). For me it personally answered a lot of questions, but created even more - as any good paradigm shift does. We can all look back at "watershed" experiences in our careers; this has been one for me. It's more than just the practical application of Bob Barkley, it's the philosophy alive! For that I am eternally grateful.

Since the New Patient Experience Practicum, I'm amazed at the difference in people's attitudes when I really listen to them. Treatment acceptance has risen dramatically. Although it takes a little more time at the outset, the extra time is worth the lower levels of stress when presenting treatment that I already know the patient wants. I actually look forward to going to work now! I have never in my dental career had anyone say, "I don't care how much this costs, I WANT THIS and I'll find the money for it." I had two patients say that to me in one week after implementing your process. What an amazing result, thank you!

I want to sincerely thank you for the extremely positive impact you have had on our dental society. The Dallas County Dental Society has many great leaders and ambitions; however, they cannot be brought to fruition without a plan. Your ability to facilitate our setting and accomplishing of these objectives has been masterful. Any organization without a viable, ongoing strategic plan is like a ship without a rudder. Thank you for enriching our lives both individually and as an organization.