ASP Retreat I

I've taken many of the most famous courses/series, but your Applied Strategic Planning Series is the first time in 17 years of practice that all my team is enthusiastically paddling in the same direction. Together with your New Patient Experience Practicum, our acceptance of complete quality treatment is up more than 50%. We've never been more fulfilled and profitable!

I was extremely pleased with the quality and appropriateness of your course. The New Patient Experience Practicum has had a dramatic impact on us already in terms of how we see each other and how we are beginning to see our responsibilities and obligations to our patients. Over the last few months of intensely studying Bob Barkley's and now your work, I have begun to feel that it is my moral obligation to do this type of examination process, because it is truly the only way that I can adequately begin to understand the complexities of my patients' needs, wants and desires. The course has been clarifying and affirming to us all and has become one more critical step towards creating a truly values-driven practice. The Saturday clinical in-office session was particularly helpful; it allowed us to see how all the pieces fit together. We look forward to working with you and your staff in the years ahead.

Thank you so much for the fabulous Applied Strategic Planning sessions for the International College of Dentists. I have attached the final report with the Integrated Action Plans (IAP's) that were approved by the Board of Regents last fall in San Francisco. We have updated the IAP's for our Executive review held in January; I could send you those if you wish. Please let me know too if you would also like a scanned electronic copy of the report.

It is an exciting thing to see the wheels moving forward...with a firm direction no less.

Thank  you for all the work you have done to assist us in seeing the path to becoming a better organization. It is very much appreciated.

The Strategic Planning process gave me the opportunity and encouragement to focus on my mission and values and how I will express that with my goals. I have discovered that the course is just the beginning of an exciting, ongoing process.

Dear Bob,

What a wonderful, rewarding, productive time. Thank you so much for all you did (and continue to do) to help bring the Dawson Center to its greater potential. In retrospect, I think every minute of the session was critically important to the process. Thank you (and Bill) for your magnificent leadership. And by the way, it was a really fun time. Looking forward to further progress.

Warmest regards,
Pete Dawson
August 6, 2006

This workshop empowered and inspired me and my team like none we’ve taken in over 25 years! The EI skills we learned will allow us to grow our sense of community and serve our patients in a truly transformational way. We’ll be back again – you just can’t get enough EI!

Incredible! These tools [from the Personal Applied Strategic Planning Series] are a lifelong gift. I can now map the road to my vision and I'm confident I will realize much of it well before five years. I've already experienced better balance and self-awareness. I'm more satisfied in my life and work. We got so much: team building and commitment to this plan/accountability/personal clarity ...the integrated action plans are the best part!!! I have a growing passion toward my future! Thanks so much! I can't say enough about the Applied Strategic Planning experience and how it impacted our office. Dr. Frazer and his team have a way of teaching that is very different from any of the ways we've approached vision, mission and goals in the past. This process was very powerful for me and my team, both personally and professionally. It has given us a structure that we can continue to build on as we intentionally create the practice and lives of our dreams. I highly recommend it to everyone! [Eighteen months after the end of ASP, working no more clinical hours, Dr. Watts reported production and collections rose such that the practice was up 49% in just the past 12 months! And, they have never done as many major cases.]

I come alive with relationships - that is what this group is all about.