ASP Retreat I

I was impressed from the first moment you greeted us as we arrived after a day of travel ...I was impressed with your ability to translate your practical experience for the doctors and their teams ...One of the most significant benefits of thinking strategically is simplifying the process of determining goals, objectives and tactics. If a person learns nothing else from strategic thinking than how to ask the appropriate questions, they're on the right track. I believe the key selling point of Applied Strategic Planning is determining what is important and removing what isn't ...Bob, your passion for people and sharing wisdom is very inspiring ...meeting you and making a wonderful new friend has been a great experience for both of us.

I've taken many of the most famous courses/series, but your Applied Strategic Planning Series is the first time in 17 years of practice that all my team is enthusiastically paddling in the same direction. Together with your New Patient Experience Practicum, our acceptance of complete quality treatment is up more than 50%. We've never been more fulfilled and profitable!

Bob & Bill, I left Austin with an EI – hangover, in love with my team and confident that I can become the leader I imagine. These are rough times in Michigan and in dentistry. You two together (the combination of psychology and advanced restorative dentistry) are amazing.

The Applied Strategic Planning experience was way beyond my expectations! A new vision for our practice's future ...that I helped create has had an incredible impact on me (and our entire team) personally and professionally. You gave us so many tools to carry back to the office to rectify problems, attain goals and for follow through. A big positive impact was to connect with other offices throughout the country ...this program attracts the best! There was never a moment during the retreats that I lost interest. I didn't want the last retreat to end! I hung on every single word that was said by Bob and Irene. You are both truly a blessing in my life! Thanks from the bottom of my heart.

Your Applied Strategic Planning Series helped us get ready for a big transition as my soon-to-be partner, Todd Gruen, and I prepared to take over the practice of my partner at the time, Mickey Bernstein. As you know, Mickey has had a very successful practice and is President-elect of the American Academy of Cosmetic Dentistry. Todd and I were about to try to fill some big shoes. Your program helped us identify where we needed to focus and to clarify who WE wanted to be. The involvement of the whole team made this process so much more powerful. Thanks for all your help!

The Applied Strategic Planning process has given us and the rest of the MDA staff the opportunity to see where we need to go in the future. I speak for the entire staff when I state that we are excited about what is in store for the future of the MDA. Thanks for your superior work to provide this plan to lead the Association forward.

The quiet, facilitative environment in a retreat setting coupled with the ability to mastermind with other couples and teams made Applied Strategic Planning a life-transforming experience. Bob is an exceptional mentor who has the expertise and personality to guide individuals through this challenging process. If you commit to the work required, your personal and professional lives will be those of your dreams.

Since Retreat I, we have had four staff meetings and the word dentistry has yet to be mentioned! Very powerful meetings! Tears, hugs, the whole nine yards. This Wednesday, I hope to progress to writing our personal mission statements. I can tell that when dentistry is approached by the team, it will have a different angle. They have already, almost unconsciously, begun to see answers to questions through the prism of their closely held values. This path is more difficult than I had imagined. And, I'm not referring to how we practice dentistry. I feel like an ancient sailor who has sailed from port not really understanding what will happen, but sure of our direction!

Written the first year after taking the Applied Strategic Planning Series: Bob, the changes here are truly phenomenal! We are now in our beautiful new office, production and collection has risen over 50% and I swear we are not working as hard. I just stopped to listen the other day, and it is simply wonderful to hear and feel this new energy. People should be standing in line for this experience. Thank you my friend!